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Reviews for The Cascade at Morgan Falls

Posted On: 1/21/2016

Just moved in

I wanted to take the time and say how great Kunessa Moore was to me. Ms. Moore and the staff at the Cascade helped me move into my one bedroom less than two weeks ago and I couldn't be happier. She was always there if I needed her via email, phone, or in person. She made the whole moving process easier and I am really enjoying my place. So again thank you for everything Kunessa and the staff at the Cascade.
By: Jon Benson     Verified Resident
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Posted On: 8/23/2015

Afforable and Pleasant Place to Live

I've lived here over 4 years and never had an real issues to complain about. The staff is very attentive and friendly and maintenance has always fixed things promptly and professionally. There have been lots of renovations that have made the apartments more enjoyable as well.
By: Chrystal D.     Verified Resident
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Thank you for the positive review. Anything we can do to make sure your stay is as pleasant and enjoyable as possible is our mission.

Posted On: 6/24/2015

Maintenance/Customer Service

06/24/2015 Stacey Armstrong I am writing this letter to note a wonderful experience at Cascade at Morgan Falls. Our AC unit stopped working overnight and we put a service ticket for repair. In the morning I stopped by the Customer Service and representatives were courteous and truly engaged in our problem. Around 10 AM the maintenance crew entered for a fireplace check up and I inquired when is the ETA for ac repair. The gentlemen called on the radio and requested assistance. Within minutes the crew arrived and conducted the necessary repairs. This was truly an above gesture, as it probably was busy on the property managing 900 + apartments. I applaud you for hiring and training such a wonderful Maintenance and Customer Service employees. They made my experience at the Cascade at Morgan Falls first class, one I will not forget. Thank You Maxym Yaroslavtsev 917 Spring Creek Lane Sandy Springs, GA 30350 404-610-8885 cc: LCOR corporate customer service
By: Maxym Yaroslavtsev     Verified Resident
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Thank you for the positive review. Anything we can do to make sure your stay is as pleasant and enjoyable as possible is our mission.

Posted On: 4/21/2015

Loving it!!!

I have lived here for a month now and I really like it so far!! My move-in process was was fine, management was very helpful, friendly, and always had a smile on their face; and they still are helpful. The grounds are beautiful and are kept up nicely. Yes, there is some dog poop around and management has sent out notices that residents not picking up behind their pets will be fined. There's not much more they can do beyond that and it shouldn't be maintenance's responsibility to pick up behind someone else's animal. It has to be the responsibility of the owner to pick up behind their pet. The owners I've seen around my apartment do pick up behind their pet, but of course, there's always someone who is irresponsible and just shouldn't have an animal - period. As far as bugs go, living on the terrace level with bushes right in front of my patio I had worms come on my patio after the rain, but the house I used to live in would have the same problem. After it's been so wet, of course the little creepy crawlies are going to come out - that's going to happen no matter where you live. You're not going to escape bugs! You can only defend against them. As long as I know that I'm keeping my place as clean as I can so roaches don't decide to move in with me, that's all I can do. You don't know how your neighbors are living in their apartment, so you have to safeguard yours (and this should be standard no matter where you live). If you think you're going to have a problem, put down some Ortho Home Defense (get it at HomeDepot). Works wonders!! When I did see a bug in my house, I put the Defense powder everywhere, and I sent in a maintenance request to spray. They were there spraying down my place within a day! Management even followed up with a phone call to make sure I was satisfied. I do see a few ants here and there and can't figure out where they are coming from, but I just kill them and keep moving. I definitely recommend living here.
By: Myriam Bracy     Verified Resident
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Thank you for the positive review. Anything we can do to make sure your stay is as pleasant and enjoyable as possible is our mission.

Posted On: 4/6/2015

Still Loving It!

Today maintenance came to change a/c filter. He noticed the lock in my door was loose, and took that little bit of extra time to fix it and "unstick" the lock without my even mentioning it. I've been here 15 yrs, and people like him are the reason I'm still here - they care about the little things too. Thank you!
By: Elizabeth   
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Thank you for the positive review. Anything we can do to make sure your stay is as pleasant and enjoyable as possible is our mission.

Posted On: 3/21/2015

Wonderful Move in Experience!!!

I must say that Jennie Speck my Leasing Manager made my entire move in experience stress free as i I relocated from Ohio to Georgia in March 2015. Kunessa Caldwell assisted me when Jennie was out of the office on my move in day and their communication was extremely impressive. Also, Jeff in maintenance was extremely pleasant and the complex handles maintenance issues quickly and professionally. I'm happy here at the Cascade at Morgan Falls!!!
   
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Thank you for the positive review. Anything we can do to make sure your stay is as pleasant and enjoyable as possible is our mission.

Posted On: 3/5/2015

Amazing!

I'm so impressed with everything already!... My whole process- experience of becoming a new resident has been so amazing!! The staff has been so so kind, professional, and so helpful! Little things go a long way!! It speaks volumes! I'm excited to be apart of this community! If they are already treating me this great and it's just the beginning- I can't wait! No regrets!! Thanks B! Michelle! And Jenny!
By: CS     Verified Resident
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Thank you for the positive review. Anything we can do to make sure your stay is as pleasant and enjoyable as possible is our mission.

Posted On: 2/10/2015

Maintenance

My boyfriend and I have been living here since November 2014. After living in our 1 bedroom for a month, the handle on the screen door broke. A few months later the ice machine in the freezer broke as well. We also had a key to our mailbox that was no good. I submitted the maintenance reuqest on a Thursday and someone from maintenance came that following Tuesday. I was very pleased with the quality of the work. All the tasks were completed that same day. This is a wonderful place to live, and the staff is very friendly and professional.
   
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Thank you for the positive review. Anything we can do to make sure your stay is as pleasant and enjoyable as possible is our mission.

Posted On: 7/1/2014

Happy Happy Happy

I've lived here for a year & I love it. This by far the best place I've lived at since coming to Atlanta 7 years ago. Pros: Safety- Police station on the same street Convenience- Minutes from EVERYTHING. Grocery, shopping, MARTA, GA 400, I- 285. Maintenance- They always come to fix any issues that I may have in a timely matter. Amenities- Gym has updated equipment that you'll actually use. No one seems to take advantage of it either so it is usually empty .The three pools are nice as well. Staff- Very friendly and helpful. Cons: Bugs- I hate all the bugs over here. The area is heavily wooded so that explains a lot. They spray every month & you can ask for additional treatments if you want. I live on the 3rd floor and still see more water bugs & centipedes in my apartment than I care for. Price- I think you pay more for the amenities and location more than the apartment itself. (My rent used to be in the high 500's but prices have went up significantly since last yr) I don't have an updated model so I am not 100% satisfied with the new price for the smallest one br floor plan. The appliances are at lease 20 yrs old. They are functional but I can't stand the outdated look. If they do happen to break then they will replace with a new model. The cabinets in the kitchen and bathroom have an outdated look as well. Lastly, the material that the tub is made out of is horrible. Its so hard to clean. Not sure exactly what it is but it feels plastic not porcelain. Overall, I am happy here. I still resigned my lease so the pros out weigh the cons in my opinion :-) .
   
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Thank you for the positive review. Anything we can do to make sure your stay is as pleasant and enjoyable as possible is our mission.

Posted On: 4/5/2014

Really Like It

I ONLY gave this place a 4/5 because it takes maintenance forever to get out to my apartment. Otherwise, you're really getting a great value for what you pay for. I love my vaulted ceilings and fireplace. I wish the property had a basketball court instead of tennis since no one ever uses it but it's still a very nice complex.
   
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Thank you for the positive review. Anything we can do to make sure your stay is as pleasant and enjoyable as possible is our mission.

Posted On: 12/18/2013

Happy!

I have lived here for 5 years now and love living here! The new company has really made this complex very nice. I would highly recommend others to live here!
By: Marie Morgan   
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Thank you for the positive review. Anything we can do to make sure your stay is as pleasant and enjoyable as possible is our mission.

Posted On: 11/1/2013

So Far So Good

I have only been here for three months and I am enjoying it. The construction has stopped and I am sure management will be moving in soon. I would feel much safer leaving for work in the morning and with the kids waiting for the school bus if they would just get the lighting of the two light poles in front of the new office and the entrance on.
By: JF   
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Thank you for the positive review. Anything we can do to make sure your stay is as pleasant and enjoyable as possible is our mission.

Posted On: 9/25/2013

Awesome place to live!

I LOVE LIVING HERE!!
By: Sunny B   
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Thank you for the positive review. Anything we can do to make sure your stay is as pleasant and enjoyable as possible is our mission.

Posted On: 7/26/2013

Getting better

I've been here for a little over a year, and I have to admit that since moving here, I have seen some things that needed improvement and it has. But what needs improvement more are the maintenance. When I put in a request, instead of waiting a day or two, now I'm waiting a week and a half. I also have issues with neighbors upstairs not just walking but they literally stomp across the floor. It's not necessary. But overall, it's a very nice place to live, it's close to my job, and I can't wait for the construction to be over so we can really enjoy the new amenities.
By: Tanika   
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Thank you for the positive review. Anything we can do to make sure your stay is as pleasant and enjoyable as possible is our mission.

Posted On: 7/24/2013

Pleasantly Surprised

My Wife and I moved here in March 2013. We had not lived in an apartment complex like this before, and as it was one of the cheapest rentals available in the area we we not sure what to expect. Well, we have been very pleased with our choice of home. The new management is clearly putting a lot of effort into improving this much older complex. Whilst construction and maintenance has been ongoing across the neighborhood since we moved in, you can see the progress being made and it feels great to know that management are investing in the community. The swimming pools are clean and have good facilities, the new fitness center is well equipped and the tennis courts have just been resurfaced so we enjoy playing our terrible version of tennis even more! All in all, the community is fairly quiet (as expected in a large community such as this there will sometimes be a little noise), residents that I have met are friendly, and maintenance have responded quickly to 2 minor requests I have made. Pest control visit frequently, the apartments as a whole seem to be well taken care of and fully cleaned etc before a new tenant moves in. My only wish is that the girl in the resident services office were a little more friendly, as sometimes it seems like you are bothering her and she is fairly apathetic, but overall we are pleased that we chose to make Cascade at Morgan Falls our home.
By: Mike S   
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Thank you for the positive review. Anything we can do to make sure your stay is as pleasant and enjoyable as possible is our mission.

Posted On: 7/20/2013

Awesome!

Wow! This place really improved, the gym, multiple pools and the walking trails make it all worth it. I have a wonderful apartment and was thinking about moving but just renewed my lease. The construction can be noisy, but it looks like it is going to be awesome once everything is done. I referred my friend to live here, but they don't have any more two bedroom
By: Wendy   
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Thank you for the positive review. Anything we can do to make sure your stay is as pleasant and enjoyable as possible is our mission.

Overall Rating

4.5 out of 5 stars

Ratings By Category

Parking
4.5 out of 5 stars
Amenities
5 out of 5 stars
Maintenance
4.5 out of 5 stars
Staff
5 out of 5 stars
Value
5 out of 5 stars
Location
5 out of 5 stars
Noise
4.5 out of 5 stars

Testimonials